WP Knowledgebase is a knowledgebase WordPress plugin developed, owned and provided by Romanian registered legal entity DEVPUPS SRL, with EUID ROONRC.J5/971/2019, fiscal code 40798824 and European VIES VAT number RO41522680.
This is a legal agreement between the person or organization (“Customer”, “Buyer” or “you”) agreeing to these Terms of Service (“Terms”) and the applicable WP Knowledgebase licensing entities (“DEVPUPS SRL”,”WP Knowledgebase”, “Seller”, “us,” or “we”). By accepting these Terms, making a purchase, or using any Services provided by us, you represent that you are of legal age and have the authority to bind the Customer to the Order, these Terms, and any applicable Service Descriptions (collectively the “Agreement”).
We hereby authorize you to copy materials published by us on this Web Site solely for non-commercial use within your organization in support of WP Knowledgebase products. No other use of the information is authorized.
In consideration of this authorization, you agree that any copy of these materials which you make shall retain all copyright and other proprietary notices in the same form and manner as on the original. Except as specified above, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license.
All contents on this site are protected. Except as specifically permitted herein, no portion of the information on this web site may be reproduced in any form, or by any means, without prior written permission from WP Knowledgebase.
Visitors or users are not permitted to modify, distribute, publish, transmit or create derivative works of any material found on this site for any public or commercial purposes.
The logos displayed on this Web Site are the property of WP Knowledgebase or other third parties. You are not permitted to use these Marks without the prior written consent of WP Knowledgebase or such third party which may own the logo.
Links to Third Party Sites
This Web Site may contain links to third party sites. Access to any other Internet site linked to this Web Site is at the user’s own risk and we are not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these sites.
We provides these links merely as a convenience and the inclusion of such links does not imply an endorsement.
Software License Agreement
Any software which you download is governed in accordance with the GNU general public license (https://www.gnu.org/licenses/gpl-3.0.txt).
Automatic Updates are available to customers who have purchased a WP Knowledgebase license in accordance with the license they have purchased. You may not share or resell access to your support license key.
Updates are provided for a term of 1 year from the time of purchase. After 1 year the license will need to be renewed in order to continue receiving support and product updates.
Automatically Renew Subscription
Your WP Knowledgebase license is valid for 1 year from the purchase date. An active license will grant you access to automatic updates, new features and support. Licenses renew automatically after 1 year.
Your subscription can be cancelled at any time after the purchase. By cancelling, your license will not renew automatically and will expire 1 year after the purchase date. Once expired you will no longer receive product updates, new features nor have access to support. You may renew your license at any time to reactivate your subscription.
After we have successfully processed your payment, you will receive an email with a link to your account on our Web Site, which offers, but is not limited to, access to the latest versions of the products associated with the purchased license, to your license key and your payment history.
The email may take up to 1 hour to arrive, but usually happens within minutes of placing the order. If you do not receive an email after this time period, please contact us.
You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of DEVPUPS SRL. They are provided “as is” without warranty of any kind, express or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.
We firmly believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone all of the time.
Please note that by purchasing a WP Knowledgebase license, you agree to the terms & conditions of use, including this Refund Policy. After 30 days have elapsed from the date of a transaction for the software license, the buyer agrees they have had a reasonable opportunity to inspect the goods/software and signifies to the seller that the goods are conforming or that the buyer will take or retain them in spite of their nonconformity.
We reserve the right to change or modify the current refund policy with no prior notice. All refunds will be granted at the sole discretion of DEVPUPS SRL. We reserve the right to refuse refund requests for customers who have previously purchased and obtained refunds for a WP Knowledgebase license.
We offer WordPress plugins “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components and plugins. We do not offer support via email or otherwise support WordPress or other WordPress plugins we have not developed.
Support is offered to customers with a valid WP Knowledgebase license key. Purchasing a license key gives you access to our support resources and documentation.
Support and automatic product updates are provided for a term of 1 year from the time of purchase. After 1 year the license will need to be renewed in order to continue receiving support and product updates.
The license key and support account are registered to the email address of the original purchaser. The original purchaser (license holder) retains the rights to the license and account even if the account/key is renewed or upgraded by another party. Only the license holder is permitted to request support or access support resources.
License holders cannot distribute, freely giveaway, or resell their license key. The license key is only transferable by contacting us and requesting an official transfer of the license to a new owner. The license is intended to be used on the license holder’s web site(s). Client site usage is permitted in situations where the license holder maintains an ongoing relationship with the client as a consultant.
Providing WP Knowledgebase as a service or providing WP Knowledgebase as part of a web hosting solution does not constitute an ongoing client/consultant relationship under these terms.
License holders are not permitted to re-post support forum content or documentation on any external websites, social media outlets, etc. Posting screen captures of this content is also prohibited. Violation will be grounds for immediate termination of the license and all access to support content and product updates will be discontinued.
We may occasionally send you email notifications related to your product license. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchase. By purchasing our products you agree to receive these transactional emails.
DEVPUPS SRL reserves the right, at any time, to modify or discontinue, temporarily or permanently, a license with or without notice. If an account is suspended no refund will be granted.
Our WordPress plugins are guaranteed to function on a fresh installation of WordPress using the default WordPress theme. We do not guarantee they will function with all 3rd party plugins, themes or with all web browsers. We are not responsible for any plugin or theme compatibility conflicts that may occur. It is our policy to support our products as best we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing this plugin.
Last updated: 12.06.2020